Facebook Twitter Instagram
Click for the BBB Business Review of this Water Heaters - Repairing in Port Moody BC

Call for an Estimate!


Serving the entire Lower Mainland

Jun 15, 2015 | | North Vancouver, BC
Client's rating: 5 of 5

Dear Doug and all Water heater Managers. Last Thursday afternoon I phoned your North Vancouver Office, the phone was answered immediately by Gale I was amazed, it was the first time in an age that I had not been told to hold for an extended time by various other companies. Next when I told Gale what I wanted she led me through exactly what I needed and then informed me that the Hot Water Tank would be delivered the next morning at nine thirty a.m. I was expecting to have to wait for at least a week and could not believe her words. This is not the end of my good fortune. The following morning, my phone rang at 9.30 a.m. I had been listening to the news and knew there were several traffic delays. The phone call was from Dan, he apologized but said he would be a little longer because of traffic. I have never had a phone call before when technicians were running late and have spent hours waiting for them. Dan arrived at 9.45. The whole process was explained to me, and an amazing job was done by a delightful employee who should be commended. I do not know who is responsible for hiring your employees, but someone is doing an excellent job, and I will be highly recommending your company to my friends. Thank you.