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Click for the BBB Business Review of this Water Heaters - Repairing in Port Moody BC

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Serving the entire Lower Mainland

Feb 22, 2014 | | Vancouver, CA
Client's rating: 5 of 5

On October 6th I called on Mr. Water Heater as my water heater had packed it in the day before. I was delighted with your service. Within hours of my call, a serviceman replaced the tank. He recommended a new pressure reduction valve as the water pressure reading was high, upon which recommendation I acted. The water no longer drips constantly from our taps; neither does the water “blast out” when a tap is turned on. The unexpected additional expenditure was a good investment. I really appreciate the sound advice I received from your service representative. I also really appreciated that he cleaned up when the job was finished. That was an unexpected bonus! A few days later, I did notice a small leak from one of the pipes leading from the new tank, at a threaded join. I called Mr. Water Heater again to see if someone could come by and correct the minor problem. The lady who took my call was very pleasant and helpful and had a serviceman (who was in the area) drop by within minutes of my call and the problem was promptly rectified. I want you to know how happy I am with the service I received. I know two of my neighbors believe they are about due for new tanks. I have highly recommended your company to them.